Tricon is a client driven company. Customer satisfaction is our number one objective and it governs the way we are organized, managed and evaluated as an organization. It is considered the single most important KPI for each one of our team member during evaluations.
Our teams work with companies of all sizes – from Fortune 1000 companies to nimble start-ups. Irrespective of the size, each customer gets the same level of unparalleled attention and focus in their engagement with us. We use best of breed technology and standards driven processes in our engagements to ensure that our customers get timely and transparent updates. Understanding the customers business and being able to talk their domain specific language is one of the key traits that our technology managers are trained to follow. All of this is aimed at understanding each customers needs better in order to provide top quality service and focus to their needs.
When you engage with us as a customer, we promise you the following
- Unparalleled attention to your needs.
- Highly responsive communication.
- Timely and Quality deliveries.
- Post engagement relationship management.